Frequently Asked Questions?

MNH staff are all well experienced in the areas they work and are TMS therapy certified. Our experience includes starting multiple clinics from ground zero to treating over 20 patients a day in one TMS chair. We are experts in all aspects of starting TMS clinics. This includes daily operations, billing and collections, credentialing services, obtaining prior authorizations, building secure, responsive websites, and efficient marketing services. These are all critical components for sustaining a thriving and profitable TMS clinic. 

MNH cultivates relationships with all devices manufacturers. Our goal is to remain abreast of all FDA-approved devices so that we can assist physicians in making well-informed decisions for their TMS clinic(s). Many physicians and those seeking to open a TMS clinic often call us first. We educate prospective TMS clinic owners on the various TMS devices available and answer basic questions; however, we are not in the business of selling TMS systems and always make the referral to the device manufacturer.

MNH does not outsource any TMS clinic support services. All services are carried through in our office by experienced staff who are all TMS therapy certified and who have 5 or more years in their respective positions. MNH does utilize a 3rd party to assist with website hosting and advanced SEO services. However, all website content and design is performed by our own creative team members who are also TMS therapy certified and well-versed in transcranial magnetic stimulation. All other services are provided in-house - it's the only way we can guarantee that our service standards of excellence are consistently met.

In the event you plan to accept insurance reimbursement for your TMS clinic patients, it is advised that a separate EIN/TIN (tax ID) be obained for your TMS business - in this case, credentialing would be required for the new EIN/TIN. 

Credentialing is a step-by-step process that varies with each provider network. On average, most provider networks require that an application to join the network be submitted first, which can take up to 30 days just to process the request.  Once the application to join the network is accepted, our team works diligently to submit your actual provider applicationon. An average timeframe for processing an application to join the network takes around 90 days, but can take up to 120 days with certain payers.

It is important to understand that if you plan to bill insurance for the services provided as an in-network provider, it is advised to complete credentialing prior to purchasing a TMS system. If the TMS system is pruchased prior to the completion of credentialing the TMS EIN/TIN, you will be considered an out-of-network provider and the cost to the patient is generally much higher, and the reimbursement is lower. Single case agreements can be obtained in some situations; however, many insurance networks will not honor a single case agreement if there are other 'in-network' TMS providers in the same area who can provide the treatment to the patient.